Returns Policy

You Need to Make a Return – We Can Help!

When you need to make a return, we’ll do our best to keep it quick and easy. We can pick up your leftover material, or, you can bring it back to us.

Here’s how:

Make sure your items are returnable. The product must have been picked up or delivered within the last thirty days, and cannot be marked as “final sale,” or “no returns” on your receipt. The product must be in the original condition and/or in the original packaging.

Should you choose to have the materials picked up from your location, it will be your responsibility for any freight cost associated with the return of the product. We will work with you to coordinate shipping arrangements if needed. Returned materials are subject to a 10% restocking fee. “As-Is”, “Final Sale”, and “No Returns” materials are not eligible for return under any circumstances.

All shortages or damaged materials must be reported within 48 hours of receiving the product.

To return in-person at a LENCO location, come see us during regular business hours with the product and your proof of purchase. We’ll unload them and guide you on next steps! Any items accepted for return in this manner are subject to a minimum 10% restocking fee.

All refunds will be issued to you in the original form of payment, unless otherwise noted.

All decisions regarding eligibility for return and restocking fees are at the sole discretion of LENCO supplies.